K12 Insight: Redesining the way a user shares a survey.

Usability evaluation and redesign

• Date: Oct- Dec 2018
• Client: K12 Insight
• Category: UI/UX design

Introduction

As a UX/UI designer at K12 Insight, I worked as the sole designer for Engage - a survey creation tool. It is used by 3 sister companies with a completely different set of users - K12 Insight (catering to school districts), Zarca interactive (corporate clients) and SoGoSurvey (DIY users).

Context

The publish module within Engage was a cause for concern due to numerous methods of sharing that the platform had. More specifically, users were unsure which sharing feature to use and when. Additionally, the feature was also cumbersome, demanding a minimum of 4 steps from our users that included several questions within. A hefty demand leading to a hefty dropout rate.

It was clear that a redesign of the sharing workflow was needed so that users could launch their surveys as seamlessly as possible.

Note: Since this was an extremely long project, I would only share the workflow of sharing by email. If you’d like to see other workflows, please reach out via email and I’d be happy to share.

Initial Goal

Make sharing of a survey easier and faster.

Research

1. I began the research by going through the platform myself and doing the heuristic evaluation.
2. I looked at the direct competitors like surveyMonkey, Qualtrics, SurveyGizmo, and indirect competitors like Mailchimp to see how their survey sharing feature functioned.
3. I conducted interviews with support staff to uncover the painpoints that our users face.
4. I then interviewed the research team who use Engage to conduct managed projects for clients. They themselves are first hand users of the product.
5. To check the usage frequency of our various sharing methods, I dove in to the analytics provided from Google.

Key Research Insights: Sharing methods

1. In total there were 21 sharing methods. Three of these were for sharing a link, 12 were for social media.


Publish methods overview screen - 10 methods can be seen here along with
Quick send (the 11th method) on the top right



9 more sharing methods - social media sharing options



21st sharing method: Getting a shareable URL.

2. In comparison, other survey competitors averaged only 5 publishing methods.


Publish methods overview screen from Qualtrics



Publish methods overview screen from SurveyMonkey

3. Methods such as multi-use link has an option to restrict the number of uses of a link to 1 which then functions in the same way as a Single-use link.
4. In spite of having 12 methods for publishing on social media, the frequency of use for even the most common ones was really low. From the interviews, we found out that it was due to the lack of customizability given to the user.


Google analytics data showing usage of Facebook as a publishing method

Key Research Insights: Sharing via email

1. Current workflow for sharing a survey via email is really cumbersone and involves going through 4 steps even without any setting change.
   Here is the current workflow of sharing via email:


Step 1 of sharing via email - Selecting publishing method



Step 2 of sharing via email - Choosing an email template



Step 3 of sharing via email - Selecting source of emails



Step 4 of sharing via email - Scheduling and reminder options

2. Users don’t want to schedule reminders or set expiration options before launching their survey.
3. The workflow for selecting and editing email templates had raised many complaints. Editing the template gave the impression that you could only modify the design but this is where you go to modify the content of the email as well. Due to this, many important features related to personalization of emails got hidden.
   Here is the current workflow to edit content in an email template:


Continuing from Step 2 email sharing workflow - Select, edit or preview the email template



Edit content or layout of the template

Design goals

1. We wanted to make sharing surveys via email to be as familiar to the user as possible. Other more advanced features would be hidden within menus.
2. Reducing the number of sharing options to as close to 5 as we could get. This entailed merging similar features together to lessen any redundancy.
3. The biggest challenge in this project was simplifying the steps without losing any core functionalities that was already been in place.

Design - Publishing methods overview

Initial sketch of publish overview

Iteration 1

Iteration 2

Redesigned publish methods overview page

Through this design, I was able to reduce the number of steps from 21 to 4 while maintaining all the core functionalities. This shows the amount of redundant methods present currently and how it easily confuses the user.

Design - Sharing via email

Sharing via email main screen

Iteration 1

Iteration 2

Main screen to share via email showing the sending options

The formatting bar appears on editing the content.

More visibility on important personalization features like mail merge

1. In conjunction with our design goals mentioned above, we decided it was also best to not span too far away from the sharing methods that had already been in place from competitors like Gmail and Survey Monkey.


Composing an email screen in SurveyMonkey

2. This design gets rid of the sequential approach. Thus it acts as a quick send for amateur user and full of features for advanced users.
3. One important consideration here was to make sure that email content and email template design are separated from each other and given appropriate priorities in the workflow.

Design: Selecting and editing an email template

Sketch of email templates in the redesign

Selecting change template from compose email screen.

Bunch of templates to choose from or create a new one

Editing an email template

1. It does not force every user to worry about the design of email template.
2. It makes changing the content of an email template much easier by separating out the design and content part.
3. Options like mail merge which are very important for personalizing emails, get much more visibility.

Conclusion

1. Reduction in the number of sharing methods from 21 to 4, without losing any functionality.
2. Bring more visibility on some of the hidden features like mail merge.
3. Reduction of steps to launch a survey
4. Removal of redundant features to improve the performance of the entire module.

Next Steps

Being a really long project, it is being shipped in phases and will be shipped entirely in a year or may take even more time.

Reflection

1. Overall, working on this project, made me realize how keeping on adding features to a product is not a good idea. After a while, it gets too cumbersome to understand it for a new user. When thinking of adding a new feature, a lot of research needs to be done before it is shipped into the product.
2. With such a big project, comes tight deadlines and pressure from the management. Thus keeping the management in loop at every step of the way and getting regular feedback so that you don’t derail is crucial to deliver on time.

K12 Insight: Improving usability of account settings

Usability evaluation and redesign

• Date: April 2019
• Client: K12 Insight
• Category: UI/UX design

Context

The main account settings in Engage: survey making tool at K12 Insight, has too many settings provided with no particular order. When it comes to finding a particular setting, it takes a user to scan through the entire side menu and make an intelligent guess, to get to what they are looking for. Additionally, some of the settings tabs had too much information without laying emphasis on anything in particular.

Current account settings overview screen

Goals

1. Make finding relevant settings easier from the left side menu.
2. Inside the different tabs, show the information in an efficient and graspable manner.

My role

I was the sole designer working on this project along with the project manager and the CEO. Overall the project took around 3 weeks to complete.

Research

K12 Insight was not in favor of doing user research due to a previous bad experience as well as financial reasons so I had to rely on other ways to do my research and making sure I am solving the right problem.

1. Self evaluation of the platform from the point of view of a user and using Nielsen Norman heuristics as a designer.
2. Asking the support team - Since these are the people directly in contact with the users ,they are sort of the experts on the product and had a fair idea of where the workflow breaks.
3. Client query logs - I went through the client queries related to account settings logged over the years.
4. Competitive analysis Looked at a range of different products like direct competitors including Qualtrics, SurveyMonkey and popular platforms including Twitter, Dropbox, etc. to get an idea about how they show the account settings.
5. Ran a card sorting exercise among internal company employees to figure out the information architecture for the side menu.

Creating a poll on slack was one method to do research

Note: There were a lot of small issues identified and reworked on but to keep this case study concise, I will mention some of the major usability issues identified and resolved.

Amount of information presented in two different tabs

Side navigation menu

Old design of left side navigation menu

Insights:

1. Too many tabs which makes it very hard to find a tab unless you scan the complete list.
2. No particular order in which tabs are presented.
3. Currently the order is such that even the similar tabs like My Profile and linked accounts are also not put together.

Card Sorting to lay down the information architecture

Side navigation menu: Redesigned

Redesigned side navigation menu

Major design decisions:

1. Categorized similar options together on the basis of the broader category they relate to and the results of card sorting.
2. Instead of putting category names, we used a divider so as to reduce the information clutter in the menu.

Account usage data

Old design of account usage data

Insights:

1. Too much information presented without much emphasis on anything in particular.
2. Information such as Responses deleted/received, surveys deleted/created, etc. are not something that a user is bothered by as it does not affect their total quota.
3. Limits are not classified as daily, monthly, yearly or account wise but the platform imposes those limits.

Account Usage Data: Redesigned

Interation #1

Final Design

Redesign of account usage data

What this design is able to do:

1. It presents the information in a more readable form while providing emphasis on the things that need immediate attention.
2. Present the data related to any limit that the user chooses.

Remove Branding

Old design of Remove Branding setting

Insights:

1. Too little information presented on the page.
2. The user is not sure what they are signing up for when they enable the setting. In other words, the context is missing.

Remove Branding: Redesigned

Interation #1

Final design

Redesign of Remove Branding setting

What this design is able to do:

1. Added illustrations to denote the context of where in the platform, the setting will take effect.
2. It doesn't make the page look empty anymore.

Notification Center

Old design for Notification Center

Insights:

1. Different types of notifications appear in the same way and there is no way to distinguish which one in particular to pay attention to.
2. There is nothing to denote unread notifications.
3. Time stamp is present on the extreme right and is completely missed while scanning through the notifications.

Notification Center: Redesigned

Redesign of Notification Center

Major design decisions taken:

1. Different icons are used to denote different types of notifications.
2. Important parts of the notification text are highlighted to grasp attention.

Constraints

1. I had a hard time communicating with my PM because of 3 reasons - remote communication, time zone issues (USA and India) and PM had an engineering background.
2. K12 Insight did not favor user research and thus I had to look for other ways to make sure I have some substance behind my design.

Next steps

The designs were discussed with the PM team as well as the developer team to see if they could point out any loopholes or any part that we may have missed.

All the designs went live with Engage 17.0 on June 21, 2019 and can be accessed by creating an account on SoGoSurvey.

T1DAR: AR game to teach kids about Type 1 diabetes

AR game design

• Date: June - August 2017
• Client: Lenovo
• Category: AR/VR Desginer

Context

• This project came about as Phab 2 Pro, Lenovo’s new flagship phone has just come out and they were looking for content for it in order to market it better.
• T1DAR is an augmented reality game with a purpose to teach kids suffering from Type1 diabetes about how to take care of themselves, by making them take care of a type 1 diabetic pet.
• It is intended for kids in the age group 8-12 and suffering from Type 1 diabetes, whose parents want them to take up a sense of responsibility for their own health.

Why is it a problem?

1. Kids suffering from Type 1 diabetes go through a lot of struggle in managing it.
2. They have to make sure to estimate the amount of carbs in the food they are going to eat correctly and then give themselves the correct amount of insulin. Moreover, they have to do it for all the meals that they are going to eat which is too much burden for a kid less than 8 years old.
3. The amount of insulin to be taken for a specific amount of carbs in a meal, can be very difficult to compute as well. Moreover, they have to make sure to take into account the carb ratio and correction factor as well.
4. The educational material provided by clinicians is too long and hard to remember for kids.
5. During the initial years of their life, their parents take care of it. But with time, the parents want the children to take responsibility of their own health.

Initial goal

To come with a prototype for a game that is fun, engaging, conveys all the learning points and can be tested with the kids at C.S.Mott children’s hospital.

My role

1. Worked as a game designer to come up with different levels of the game. Brainstormed, sketched, storyboarded and critiqued the different ideas to come up with the design of the level.
2. Prototyped the game in Unity going through various design sprints.
3. Conducted usability tests and A/B tests for validation.

Objectives/success criteria

1. To make the game fun and engaging.
2. Explain the concept of carb ratio, correction factor, insulin, glucagon etc. to an 8-12 year old diabetic kid.

Research phase

1. In order to understand more about Type 1 diabetes, we invited Dr. Joyce Lee, prof. of pediatrics in the Umich Medical school who explained us about diabetes and the common struggles associated with it.


Dr. Lee explaining to us about Type 1 diabetes

2. Apart from that we carefully observed our in-house patient, a 12 year old girl suffering from Type 1 diabetes and asked her questions at regular intervals to make sure we understood the problem clearly. We were very keen to notice how she calculated the amount of carbs in a given food and what kind of food she preferred.


Observing our in-house patient on a day to day basis

3. We performed competitive analysis, to see which all games are out there who are trying to do the same.

Current situation

This is the actual kit used by Type 1 diabetic kids. Just by looking at the kit it can become extremely overwhelming for a 8 year old kid.

Kit used by Type 1 diabetes patients

An insulin pump: currently used by Alexis to calculate the amount of insulin ot give herself.

Insulin pump to calculate the amount of insulin in the body

Glucagon: Whenever the patient’s diabetes becomes too high and gets out of control, glucogon is injected into them to get it back to normal. But it has to be done by someone else.

Glucagon: Used to control diabetes in case of an emergency

Educational material provided is too much for a kid to grasp and remember.

Educational material provided to a patient

Execution

We worked in 2-3 week design sprints following a strict agile methodology. At the end of each sprint, we tested the prototype with a participant.

During the sprint, we started off with a brainstorming session, sketching the level design and then prototyping the same in Unity.

Our team during a sprint review meeting

Brainstorming ideas for level design

Objective #1: How to make the game fun?

Rather than having conventional pets, we decided to have a dragon as a pet.

Game screenshot showing dragon as a pet

Having a mini game where the kids would toss the food to boards with a random set of numbers with one of the number being the correct carb amount of the food.

Tossing mini game within the bigger game

Helping the kids, plan a meal of 100 carbs by making it as a mission of the level

Make up 100 carbs by choosing from different food items

Objective #2: How to make the game engaging?

Introduced a timer to have a sense of urgency and a Health Bar to get an accurate feedback of their actions.

Screenshot of game showing a timer and a healthbar

Have a set of fireworks to have a sense of accomplishment when a kid completes the level.

Fireworks at the end of a level

Objective #3: How to make the game educational and cover all the learning points?

The first level acted as a tutorial for the kids in order to adjust them to the game settings.

Instructions on the screen

Explaining the basic concepts such as target blood sugar level, to the kids.

Slide shown in between the game to explain a concept

Making the kids remember the carb amount in a food using practical scenarios.

Explaining concepts through easy to remember scenarios

Conclusion

For conducting usability testing of the game, we tested it by making the kids play the game before we received it with the one that we received afterwards and having them take a survey. We conducted this test with 6 target (or close) users.

Our in-house patient playing the game for the first time

A list of questions we asked the kids while conducting usability test to measure our initial goals.

Survey presented to the participants

After compiling the results of the survey, we were able to increase the engagement by 2.5% and the educational value by 5%.

Next steps

We had started with the design of next level but due to time restrictions there were many things we would have liked to do but were unable to complete.

1. Giving the users ability to do more fun things with their pet like make them more sociable or engage them in another playing activity.


Dragon playing with a football



2. Making the menu items in a semi-circular layout to denote relatedness and improve the overall UI.


Semi-circular menu layout.

3. Add an accurate visual representation of the quantity of food items throughout the game. For e.g. 1cup of Milk, 1 cup of juice, 1 bowl of watermelon, 1 tsp. of sugar etc.

Looking back or learnings from the process

1. A game involves many complex interactions and thus it has to be prototyped (developed) in order for the person testing it to get the context right.
2. The ability to exxplain the design changes to a designer which involves changes in their previously employed code is a very important and useful skill.
3. Augmented reality is a very new concept and many people still don’t get the context. Thus making sure that the instructions which corresponds to the augmented reality part of the game are understood by an novice AR user, can go a long way.
4. Hardness of a level in a game needs to be properly balanced. If too hard, the participant gives up but if too easy, it becomes uninteresting. Thus, having a level a little on the harder side makes the user remember the things taught.
5. When aiming for a MVP, try to use and re-use as much of the interactions from the previous level as possible. This ensures consistency and make the player feel comfortable with the game. In terms of prototyping, it makes the task easier.

The Team

Our entire team

UM LSA Honors website

Usability evaluation

• Date: January - April 2017
• Client: UM LSA Honors
• Category: Usability evaluation

Client

The Honors program is a department within the College of Literature, Science and the Arts at the University of Michigan. This department maintains the LSA Honors website, which contains information for prospective and current students, faculty and staff, and alumni.

Context

The Honors program recently shifted its website to a new Content management system. Thus the staff is forced to transfer all the information from the old website to the new website template which has caused problems in the way information is organized and presented.

This problem exacerbated when the number of emails from students unable to find information on the website; to the Honors staff increased. Thus, the staff realized the potential usability issues with the website including confusing navigation and text heaviness on some of the pages.

My role

1. Conducted interviews (as an interviewee and a note-taker)
2. Performed comparative analysis, heuristic evaluation and usability (both acting as a moderator and a note-taker)
3. Collaborated in the creation of a survey

Initial goals

As we started, we had the goal of making the LSA Honors website more usable and useful for current students.

Success criteria

Reduced number of emails from current students, asking about the information already listed on the website.

Scoping

Upon recommendation from the client and the current students being the major users of the website, we decided to narrow down our scope and focus only on the current students’ section.

Landing page for LSA Honors website: Current Students

Research Methodology

Method #1 : Interaction Mapping

A static representation of the LSA Honors website highlighted all the possible action states and thus any navigation issues (if 2 actions lead to the same place) with the website.

Mapping the entire LSA Honors website

Method #2 : Interviews

We conducted interviews with 5 current LSA Honors students to find out about the kind of information they look for and the methods employed by them in order to find it.

Persona based on interviews' findings

Method #3 : Comparative analysis

Through this, we wanted to see how other similar websites handle the issues related to information hierarchy, navigation structure etc.

Presentation of information by LSA Sweetland writing center website.

Method #4 : Surveys

To find quantitative data about the information seeking behavior and the overall attitude of current students towards the website. Received a total of 28 responses.

In person help was the most frequently utilized method for finding information on the LSA Honors website.

Method #5 : Heuristic evaluation

Our goal here was to identify usability issues and areas where the site could be improved. We used heuristics like Visibility of System Status, Consistency and Standards, accessibility etc. to conduct our evaluation.

Using WAVE on LSA Honors website

Using WAVE Accessibility system detects issues such as missing alt text, empty heading and links, problematic alt texts, etc.

Method #6 : Usability testing

We conducted usability tests with 5 current students to identify how several features of the website like top-level and side navigation menus, quick links, search bar, accordions, headings etc. are helping the users to find the information they are looking for.

Due to large amounts of text on pages, users used Ctrl+F (browser find functionality) to look for information.

Main findings and recommendations

Finding #1

Navigation terminology could be improved: Information about some topics could be found at more than 2 places which makes it hard for the user to remember where to find it. Also, when asked to find out about the Sophomore Honors award, all our usability test participants looked under Honors Awards and Grants page, which is understandable. However, the information is located under the Sophomore students page or the Honors requirements page.

Recommendations for finding #1

1. More descriptive titles can be used for the pages that help the users in understanding what the page might contain. For eg.

Graduation for Honors Majors page

The Graduation for Honors Majors page talks in great detail about the process of completing an Honors Thesis, which is something that users may not be able to guess from the page title.

Finding #2

Unclear information hierarchy on a page, which makes the pages hard to skim and thus relevant information being buried in a heap of text.

1. Many pages contain just a wall of text.
2. Pages lack headings and subheadings.

Graduation for Honors Majors page

Recommendations for finding #2

1. Add proper subheadings.
2. Make use of lists, indentation and bolded text to emphasize important information.

LSA Sweetland writing center website

LSA Sweetland writing center’s website uses bold texts and headings which makes it really easy to locate information.

Finding #3

Accessibility issues - Recently, University of California Berkeley was asked to take off some of its free educational content as it was not accessible to people who were blind, deaf or hard of hearing. Read the complete article here. Owing to that, we checked the website for accessibility standards and found several issues:

1. Alt text attribute not set for many images, thus using the website could be challenge for screen reader users.

LSA Honors website lacking alt text attribute

Using WAVE Accessibility system detects issues such as missing alt text, empty heading and links, problematic alt texts, etc.In addition, Heading levels are often skipped, and b tags are often used instead of h headings, which keeps screen reader users from skimming the webpage.

1. Color contrast below the 4.5:1 standard. Sometimes there is low contrast between the different elements on the page.

Lack of color contrast on LSA Honors website

1. Use of b tags for headings. Screen reader applications rely on heading tags to jump to different parts of the page. Incorrect use of heading tags decreases the skimmability of the webpages for screen reader users.

Using b html tags for headings

Recommendations for finding #3

1. Add meaningful alt text to images. This will make sure that the website complies with the ADA (Americans with disabilities act) and make it more accessible to its diverse range of users.
2. Using proper HTML tags for headings (h2, h3 instead of h4 and b). Adding proper HTML tags like h2, h3 rather than b, would make it easier for screen reader users to skim the webpages.
3. Use color contrast checker to make sure the color contrast meets the standard.

Next steps

1. Research and analyze the more frequently visited pages using Google analytics data and use these findings to inform a redesign of the website’s information hierarchy.
2. Complete a card sorting activity, in which participants organize topics into categories that make more sense to them, to reorganize the website’s information.

Shortcomings in the study

1. Many of our recruited participants either were associated with the LSA Honors staff or were extremely familiar with the Honors website.
2. Even after waiting for 2 weeks, we were only able to get 28 participants to respond to our survey, out of a total of 1900. Thus, the confidence level in the results obtained was very low.
   • Could have offered a raffle to encourage people to take the survey.
   • Employed other ways like approaching faculty to ask students in their class to take the survey.
3. All of our interviewees were freshman students which didn’t give us the complete perspective of the website usage by current students.
   • Offering participants some incentives to participate in our study could have got us a more diverse set of participants.

Looking back

1. The timing of the survey could impact the results a lot. Since our survey was sent over the spring break, we were able to get very less responses on it.
2. Confirming assumptions using the web analytics data is a really good idea, but it should be done earlier in the process. In our case, we got the analytics very late in the process and thus we could not look at it carefully due to time constraints and adapt accordingly.

The Team

Memorabilia: Novel social computing app concept

Product design

• Date: September - December 2017
• Client: None
• Category: Product design

Context

Memorabilia is a novel social computing application which allows people to share memories at a particular location anonymously. Our team created this app concept as a part of the course: Developing Social Computing at University of Michigan.

Why is it a problem?

The university of Michigan diag is a very popular place on the campus showcasing a big M and offers a very scenic view of the different campus buildings around it.

Figured out the problem yet?

• This is the diag at 4 different years in the past.
• But today when someone visits this place, they have no idea about what previously has happened in this place. And thus, they always find themselves wanting to find out more about the history of the place as to what made this place popular.
• If you try to google search for the past of a place, the results obtained are not exactly defining of what has happened in the past at a particular location.

Initial goal

Devising and designing a novel social computing system, validating it and then developing and deploying the same on Amazon AWS.

My role

• I collaborated with 2 other designers from the School of Information and was actively involved in each stage of the process.
• I pitched in with sketching and designing wireframes in Balsamiq for concept testing.
• I also took lead in the development stage and guided the other designers on how to go forward with the design in order to develop it.

Objectives

1. Allow people to be able to discover random memories to inculcate a sense of serendipity.
2. Encouraging people to know more about a location bypassing time restrictions.
3. Encouraging conversation between random strangers.
4. Making people discover different locations based on memories created.

Success criteria

1. How many of the users come back to using the app?
2. How many users sign up to start using the app?

Research phase

1. Looked at movie trailers of movies like Harry potter and The Lake House, for inspiration related to how to depict memories.
2. Looked at big competitors like instagram, snapchat to see how they support sharing memories using geotagging. We found our closest competitor in Drop Messages.
3. Observational interviews with college students (most accessible and form a substantial chunk of users of social media apps) to find out how people currently think about memories in general.

Working on the affinity wall

1. Location is worth a 1000 stories.
2. People want to review selective memories (filters)
3. Personal (unusual,identity) experiences matter
4. Memories are multifaceted (moments, long term, different representations)
5. Sharing is depending on relevance/relation (strangers/friends) and context.

Thus we began brainstorming into potential ideas for sketching and came up with a preliminary set of sketches to lay out the design of the idea.

Brainstorming

Sketching the concept

Concept testing

We tested the main features of the app by showing users wireframes and asking questions like interesting features, kind of memories, sharing memories with anonymous users.

Wireframes of the main features of the app

Based on the concept testing, feedback from other designers and considering the timeline of the project, we defined the scope to reach the MVP.

Thus we focussed on 3 main features of the app, that covers and explains the important aspects.

Feature #1: Ability to create a memory at any location

Create a memory screen

This feature allows users to create a memory at a particular location which can be accessed by anonymous users. We also gave the users ability to tag the memories as from our research we found that: Memories are multifaceted (moments, long term, different representations).

Feature #2: Discover memories at a particular location

Memories found at North Quad

From our research we found that: Location is worth a 1000 stories. So in order to incorporate that as well as being the USP of our app, this feature allows users to access memories created at a specific location by anonymous users.

Feature #3: Collection of memories created by a user over time at different locations

All memories created by a user

Based on our research, personal (unusual, identity) experiences matter. Thus another important feature we added was to allow the user to have a look at all the memories created by them throughout their lifetime.

Learnings from the process

1. Got a deeper understanding of social computing systems through the perspective of anonymity and moderation and the concept of social object.
2. Learned how to scope the features for a MVP with constraints and limitations.
3. When working on a new concept, validating the idea before committing to it fully is a good idea.

The Team

Graphic design

Some of my graphic design works. Complete collection can be found here.

Mailbox Illustration for K12 Insight

A design trend making use of botanical illustrations.

T-shirt design for Alternative Spring Break

Infographic summarising my internship with Lenovo

Redesigning my personal portfolio for web.

Redesigning my personal portfolio for mobile.